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Welcome to Knox Powering Generations, operating as Knoxwarehouse.com (hereinafter referred to as “Knox,” “we,” “our,” or “us”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, you should discontinue using our website or services.

1. General Information

Company Information: Knox is a UAE-based eCommerce store specializing in solar inverters, pet feeders, pet water fountains, universal travel adapters, power extensions, mobile cables, mobile car chargers, and other related products.

Changes to Terms: We may update or modify these Terms & Conditions from time to time. Updates will take effect once posted on our website. Continued use of our services after updates constitutes acceptance of the revised terms.

2. Products & Services

Product Information: We strive to ensure accurate descriptions, images, and pricing of all products. However, we do not warrant that product information is error-free, complete, or up to date. If a product differs from its description, your sole remedy is to return it in accordance with our Returns Policy.

Availability: All products are subject to availability. Knox reserves the right to limit order quantities, refuse service, or cancel orders at its discretion.

3. Orders & Payments

Order Acceptance: Placing an order constitutes an offer to purchase. Knox may accept or decline any order based on product availability, pricing errors, or payment verification issues.

Payment Terms: Payments must be made in AED (United Arab Emirates Dirham). We accept credit/debit cards, online payment gateways, bank transfers, and cash on delivery (COD). Orders are processed only after successful payment, except COD orders.

Pricing: Prices may change without notice. All prices are exclusive of VAT unless otherwise stated. Applicable VAT will be added at checkout.

4. Delivery & Shipping

Shipping Methods: We offer standard delivery services across the UAE. Delivery times are estimates and may vary based on location, order size, and product availability. Shipping costs will be displayed at checkout.

Delivery Issues: If your order is delayed, lost, or arrives damaged, please contact our support team immediately. We will investigate and resolve the matter in line with our Delivery Policy.

5. Returns & Refunds

Returns: Products may be returned in accordance with our Returns Policy. Items must be unused, in original condition and packaging, and returned within the specified return period.

Return Shipping: Unless the item is defective or incorrectly supplied, customers are responsible for return shipping costs.

Refunds: Refunds will be issued to the original payment method used. Processing times vary depending on the payment provider but generally take 7–14 business days.

6. Intellectual Property

All content on Knoxwarehouse.com—including text, graphics, images, product listings, and logos—are the property of Knox or its licensors and are protected by UAE and international copyright, trademark, and intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

7. User Conduct

You agree not to misuse our website, including but not limited to:

• Engaging in unlawful, fraudulent, or harmful activities.

• Attempting to gain unauthorized access to our systems.

• Disrupting or interfering with website functionality.

8. Limitation of Liability

Our website and services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law:

• Knox makes no warranties (express or implied) regarding accuracy, reliability, or availability of our website, products, or services.

• Knox shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

9. Compliance with UAE Laws

These Terms & Conditions comply with applicable UAE consumer protection laws. Customers’ statutory rights remain unaffected.

10. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

11. Contact Us

For any questions regarding these Terms & Conditions, please contact us at:
info@knoxwarehouse.com

or  Visit our Contact Us page

Last updated: 22nd, August 2025

Note: Please note that these Terms & Conditions are subject to change without prior notice.